Chatbots vs. Human Support: Striking the Right Balance for Customer Service
At CodeSapient Technologies, we’ve seen firsthand that delivering excellent customer service isn’t about choosing between technology and people — it’s
At CodeSapient Technologies, we’ve seen firsthand that delivering excellent customer service isn’t about choosing between technology and people — it’s
At CodeSapient Technologies LLP, we work closely with clients across industries—and one thing we’re seeing everywhere is the growing impact
In today’s fast-paced digital economy, technology is no longer just a support function — it’s a strategic driver of growth,
Let’s face it — the world has gone digital. From ordering food to booking cabs, learning online to running businesses,
In today’s digital-first world, your website isn’t just an online address—it’s your brand’s most important touchpoint. At CodeSapient Technologies, we
These days, every business is racing to go digital. Whether it’s shifting to the cloud, using AI to automate tasks,
The onboarding experience sets the tone for an employee’s journey with your organization. It’s not just about orientation sessions or
Introduction Social media has evolved from casual scrolling to a space where brands grow, creators thrive, and businesses connect with
Imagine waking up to find your company’s website down, your files inaccessible, and your client data possibly stolen. Sounds like
When it comes to hiring in the tech industry, one question often arises: should companies prioritize skills or attitude? This